Who we, Evening Computing, are, some of our history and how we go about our business.
Our History:
Evening Computing was started in the summer of 2001 by Elías L. Sanchez after meeting Simon Fuell in Chelmsford, Essex. Both had careers in Information Technology and were trying to generate additional income in their spare time by undertaking computer repairs in Essex, Hertfordshire and London.
Soon Evening Computing started providing support to many residential and business customers during evenings and weekends. A valuable addition to our team took place when Gurjit Singh began helping us in 2002.
Twenty years later, we are now a small team comprising several senior technical consultants and cabling specialists with an increased market share and we are very proud to have retained many original customers for almost twenty years.
Our core values:
Our business is the collaboration and partnership with our customers as well as within our team. This is the root and driver of our company.
We are a customer focused organisation. Good customer service is the focus of all stages of our interactions.
We embrace diversity as the key to enriching our business and our world.
We emphasise honesty, transparency and truthfulness with all our customers as well as within our team.
Integrity matters. This means doing the right thing, whether it benefits us or not.
Trustworthiness is the basic value we cherish most because it is something that must be earned over time.
Our approach to Customer Care:
Quite simply, our clients are our family.
The purpose of our business is to help our customers with our experience and expertise and the work we carry out.
We are accountable for the work we do.
We are as responsive as we can be with all requests from our customers.
We are proactive in offering advice.
We like to gain the trust of our customers with our work.
We offer competitive rates.
We provide personalised face-to-face technical services and solutions to individuals and businesses.
Our remuneration is based on a no fix no fee basis.
We work very closely with all our customers. We prefer not to complicate these communications by creating support tickets when our assistance is required.
Full disclosure. We are in partnership with these organisations:
Appliant Ltd, a technical solutions organisation.
CloudAlly Ltd, a cloud-to-cloud data backup, management and recovery solution.
DCtoCloud Solutions, a technical solutions organisation.
Google, a technical solutions organisation.
iDrive, a cloud backup solutions organisation.
Microsoft, a technical solutions organisation.
Ontrack, a data recovery organisation.
Opus Tech, a telecoms organisation.
RL Communications Ltd, a cabling organisation.
To discuss your business requirements, please contact us on +44 (0) 7815 105782. Alternatively, please request a callback and we will contact you promptly.
Please review the areas in which we work by clicking this link: Areas Covered.