How to Remove an Account from Microsoft Teams.

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How to Completely Remove an Account from Microsoft Teams from Your Windows Device

Sometimes, issues with Microsoft Teams require a complete removal of all previous accounts and history from your Windows device. This guide provides a thorough process for achieving a clean slate, especially when standard solutions fail to resolve the issue.

Important Note:

Microsoft Teams keeps getting modified almost on a regular basis, so the specific recommendations in this guide may not work on newer versions.

 

Additionally, if you have any conversations or data in Teams that you haven't backed up, they will be lost during this process.

 

Proceed with caution.

Remove an Account from Microsoft Teams
Remove an Account from Microsoft Teams

Steps Tried but Did Not Work:

Initially, the following steps were attempted, but they did not resolve the issue:

 

  • Reinstalling Teams multiple times and restarting the machine between each process.

 

  • Deleting data from directories like AppData.

 

  • Following the official reset guide, including resetting the app via Settings > Apps.

Alternative Solution That Worked:

  • Close Teams:
    Ensure the Teams app and related services are stopped. Check if ms-teams.exe is running and terminate it if necessary.

  • Remove the Account:
    • Go to Start Menu > Settings > Access work or school.
    • Select the account you want to remove and click Disconnect.
  • Delete Residual Data:
    Rename or delete the contents of the following folders (paths shown visually):

    • %LocalAppData%\Microsoft\OneAuth\accounts
    • C:\Users\%USERNAME%\AppData\Local\Microsoft\Teams
    • C:\Users\%USERNAME%\AppData\Roaming\Microsoft\Teams
    • C:\Users\%USERNAME%\AppData\local\Packages\MSTeams_8wekyb3d8bbwe
    • %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
    • %LocalAppData%\Microsoft\OneAuth
    • %LocalAppData%\Microsoft\TokenBroker
    • %LocalAppData%\Microsoft\IdentityCache
  • Clear Cached Credentials:
    • Open the Control Panel and go to Credential Manager.
    • Remove any stored credentials related to Microsoft Teams or old accounts, such as virtualapps/didlogical and SSO_POP_Device.
  • Remove Registry Entries:
    • Press Win + R, type regedit, and press Enter.
    • Navigate to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Teams and delete related entries.
  • Reset and Reinitialize Teams (Windows 11):
    Reset Teams entries in the Applications settings.
  • Uninstall All Teams Installations:
    Completely uninstall Teams from your PC.
  • Reboot Your PC:
    Restart your computer with Quick Start disabled.
  • Reinstall Teams:
    Download and install the latest version of Teams from the official website.

Conclusion:

By following these steps, you should be able to remove Microsoft Teams completely from your Windows device and resolve any lingering issues caused by residual data or account history. If you encounter any difficulties, consider reaching out to Microsoft support or consulting technical forums for assistance.

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