Unlocking the Mystery: Resolving Disappearing Bullet Points in Microsoft Outlook when using second-level numbered or multi-level lists.
In the digital realm, even the smallest glitches can cause frustration. Have you ever encountered disappearing bullet points in Microsoft Outlook, leaving your carefully crafted emails looking less than professional? You're not alone. But fear not – we have the solution!
When using second-level numbered or multi-level lists in Microsoft Outlook, you may have noticed that the indented list or second-level bullets disappear when sending an email to yourself or opening the sent email from your Sent Items folder. It's a common headache for many Outlook users, but there's a simple fix.
What we call multi-level lists, nested bullet points or second-level numbered bullets disappear in Microsoft Outlook when you either copy your own email address or open the sent email from your Sent Items folder.
In Microsoft Outlook when we create a new message using a multi-level bullet list and send it to our email address or we open the sent email, the second-level bullet is not displayed.
Here is a basic example:
1. Bullet list example
a. Second-level example
When you open the email you sent to your own email address or open the email from your Sent Items folder, the indented list or second level bullets are not displayed as in this example:
1. Bullet list example
Second-level example
To resolve this issue, we recommend using the Normal style for bulleted or numbered lists within Microsoft Editor Options. This small adjustment ensures that your bullet points remain intact, preserving the structure and clarity of your emails..
This image should help:
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