Privacy Policy

This Privacy Policy explains how Evening Computing, trading as IT Support for Small Businesses in London, collects, uses, stores and protects personal data when you visit this website, contact us, or engage with our services.

Evening Computing is committed to protecting your privacy and handling personal data responsibly. We process personal data in accordance with UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018.

This policy applies to information collected through this website and through direct contact with us.

Last reviewed: 26 July 2026

Evening Computing is an IT support and technology services provider supporting individuals, professionals and small to medium organisations.

Evening Computing is the data controller for the personal data described in this Privacy Policy, except where we process information on behalf of a client organisation as part of an agreed IT support service.

Trading name
IT Support for Small Businesses in London

Business name
Evening Computing

Address
16 Green Lane
Broxbourne
Hertfordshire
EN10 6RS
United Kingdom

Email
support@eveningcomputing.net

Telephone
+44 7815 105782

If you have questions about this Privacy Policy or how we handle personal data, please contact us using the details above.

The personal data we collect depends on how you contact us and the services you ask us to provide. It may include:

Contact information
Your name, email address, telephone number, business or organisation and correspondence address where relevant.

Enquiry information
The subject and description of your enquiry, your location or postcode where onsite support may be required, and any information you choose to include in a website form, email, text message or telephone conversation.

IT support and service information
Information needed to understand or address an agreed support request, such as device type, operating system, software or service involved, error messages, service identifiers, support history and relevant system information.

Client and accounting information
Information needed to manage services, invoices, payments, accounting records and the client relationship.

Website and security information
IP address, browser type, device information, server and security logs, form security results and basic information about how the website is accessed.

Website usage information

We use analytics software operating within this WordPress website to produce general statistics about website visits and page use. This helps us understand which pages are being used and identify areas that may need improvement. We collect only information that is reasonably necessary for the relevant purpose.

Please do not send passwords, one-time security codes, recovery keys, full payment card details or other confidential access information through the general contact form.

When providing IT support to a business or organisation, Evening Computing may have limited or incidental access to personal data held within the client’s systems.

In these circumstances, the client organisation will normally decide why and how that information is used and will usually remain the data controller. Evening Computing handles the information only where necessary to provide the agreed service and in accordance with the client’s instructions and applicable service arrangements.

Where we provide support directly to an individual, we may act as the data controller for information needed to manage and provide that service.

We may collect personal data:

• • when you contact us by telephone, email, text message or website form;
  • when you ask us to provide information, review a support requirement or take steps towards providing a service;
  • when you engage our services or authorise remote or onsite support;
  • when a client organisation provides information needed for us to support its users, systems or services;
  • from service providers or suppliers where this is necessary for agreed work and has been authorised; and
  • automatically through website security tools, server logs, cookies and similar technologies.

We do not knowingly provide services through this website directly to children or intentionally collect personal data from children through the contact form.

We use personal data only where we have an appropriate reason under UK data protection law. The lawful basis depends on why the information is being used.

Responding to enquiries

We use contact and enquiry information to respond, understand what assistance may be required and provide appropriate next steps.

We normally rely on our legitimate interests in responding to genuine enquiries and operating our services. Where an individual asks us to take steps before entering into a contract, the contractual lawful basis may also apply.

Providing IT support and related services

We use personal data to provide agreed support, manage service requests, communicate with clients and maintain relevant service records.

Where the client is an individual, this processing may be necessary to perform a contract. Where we support a business or organisation, we may rely on our legitimate interests and those of the client in delivering and managing the requested service.

Managing client relationships

We use contact details, communications and service history to manage ongoing work, maintain continuity and respond appropriately to future service requests.

We rely on contractual necessity where applicable and our legitimate interests in maintaining accurate business and service records.

Accounting and legal requirements

We use relevant contact, invoice and transaction information for accounting, tax administration, record keeping and compliance with legal obligations.

We rely on contractual necessity and compliance with legal obligations.

Protecting our website, systems and services

We may use technical information, logs and security results to prevent automated abuse, investigate technical problems and help protect our website, communications and systems.

We rely on our legitimate interests in maintaining the security, reliability and availability of our services.

Establishing or responding to legal claims

Where necessary, we may retain or use relevant records to establish, exercise or defend legal claims or respond to lawful requests.

The lawful basis may be our legitimate interests or compliance with a legal obligation, depending on the circumstances.

This website uses technologies needed to operate and protect the website. Cloudflare security services and Cloudflare Turnstile help identify automated traffic, reduce spam and protect the contact form from misuse.

These services may process technical information such as an IP address, browser information and device information for security purposes. Cloudflare may place short-lived security identifiers on a visitor’s device where this is necessary to complete or remember a security check.

We do not sell personal data.

Depending on how you use our website or services, personal data may be processed by organisations that help us operate the business or provide agreed support. These may include:

• • website hosting and domain service providers;
  • Cloudflare for website security, content delivery and contact-form protection;
  • Google for business email, workspace services and website analytics;
  • accounting and financial record systems;
  • remote-support providers when you authorise a remote-support session;
  • suppliers, platform providers and specialist service providers involved in agreed client work;
  • professional advisers; and
  • public authorities, regulators or law-enforcement bodies where disclosure is legally required.

We share only the information reasonably necessary for the relevant purpose. Service providers are expected to handle personal data in accordance with their contractual and legal responsibilities.

Personal data may be stored or processed using systems provided by organisations located in the United Kingdom, the European Economic Area, the United States or other countries.

Where personal data is transferred outside the United Kingdom, we take reasonable steps to ensure that an appropriate transfer mechanism is in place. Depending on the provider and destination, this may include UK adequacy regulations or approved contractual safeguards.

The location and safeguards used may differ between service providers. Further information about a particular provider can be requested using the contact details in this policy.

We retain personal data only for as long as necessary for the purposes for which it was collected.

Retention periods depend on the nature of the data and the reason it was collected, including legal, contractual and operational requirements. When personal data is no longer required, it is securely deleted or anonymised.

We take appropriate steps to protect personal data against unauthorised access, loss, misuse or disclosure.

Security measures include access controls, secure systems and sensible data handling practices. No system can be guaranteed to be completely secure, but we take data protection seriously and review our practices regularly.

Under UK data protection law, you have rights including:

The right to access your personal data.

The right to request correction of inaccurate data.

The right to request deletion of personal data in certain circumstances.

The right to restrict or object to processing.

The right to data portability where applicable.

The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details above.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office.

The rights available in a particular situation may depend on the lawful basis for processing and the circumstances of the request. You will not normally be charged for exercising your data protection rights. We may need to request information reasonably necessary to confirm your identity before responding.

We may update this Privacy Policy when our services, providers, website technologies or legal responsibilities change.

The date at the top of this page shows when the policy was last reviewed. The latest version will always be published on this page.